In a few years, we will see how they are part of the strategic plan. We will also observe the first cases of energy outsourcing, more efficient CO2 reduction policies, carbon footprint measurement and the consolidation of green energy contracts.
The bet towards a greater outsourcing of services is one of the novelties that the CBRE report identifies this year. A traditionally conservative sector when it comes to outsourcing
Some services, limiting themselves to basic or low value services for the business such as security or cleaning, begin to see the advantages in hiring services of value for the business and employees.
In this way, we begin to observe the bet that firms are making when it comes to having differential services such as high-end catering, physiotherapists or employee support services such as dry cleaning or car cleaning. Along these lines, Cuatrecasas, for example, has included a corporate gym in its offices. It also highlights the prioritization of excellence in services and technological innovation over cost.
What will happen in the medium and long term? As is happening in other sectors, legal firms will tend towards an on demand services model, where the professionalization of services through a Facility Management company will be prioritized. An approach aimed at improving the experience of employees and customers, without neglecting the importance of efficiency and the reduction of fixed expenses on third parties.
Digitization is also beginning to transform law firm processes and services, improving management and saving time to dedicate it to aspects of greater added value.
«Digitization is on the law firms’ agenda. Perhaps at this time the sector is prioritizing digital improvements directly in business, but the tools developed are gradually being incorporated into work environments. Enrique Carrero, National Director of Workplace Solutions at CBRE
What will happen in the medium and long term? Law firms will tend to promote solutions for collaborative work, storage of all types of files and communications in the cloud, advanced CRM and ERP solutions, digitized business processes and developed data and business intelligence platforms.
Technology and digitization have changed the rules of the game in real estate. Specifically, the residential business has not been left out of this great “revolution”. We know that the residential sector has not been one of the first to undertake its digital transformation.